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James GouldALUN WILE

Well hello there! My name is Alun Wile and I am Manager of Operations here at Nichols Pc Help. I have over 24 years of computer and IT experience, have been a resident of Sedona for 21 years, and hold degrees in both Network Administration and English. I am also A+ and Microsoft certified, and have dedicated myself to the knowledge and understanding of today's technology.

I have an extensive background in customer service and can quickly recognize the needs of the client to ensure the highest level of satisfaction, so I won't sound like a complete nerd when fixing your devices.

I am here to serve the community of Sedona and to make sure that you not only get your computer fixed in a timely and cost effective manner, but that you are also treated fairly and with the respect you deserve.


Sedona Red Rock High School
Sedona, Arizona
High School Diploma

ITT Technical Institute
Phoenix, AZ, 03/2001
Associates Degree in Network Systems Administration

Yavapai Community College
Associates of Arts, 08/2007


Windows: 24 years
Mac: 10 Years
Microsoft Office/word: 20 years
Adobe CS/Photoshop: 19 years
Internet/Wi-Fi service and repair: 14 years


Pc and Mac Repair
Digital Marketing
Graphic Design
Video Editing
Android Mobile Devices
Google Products & Software
Smart Phone & Tablet repair

computer repair technicianRYAN NICHOLS

Hello, my name is Ryan Nichols. I own and operate Nichols Pc Help, located in Sedona, Arizona . I grew up using computers. Fixing them, doing projects, playing games, creating websites, art, and also staying connected through social media.

A lot has changed since i started using computers, but I have constantly adapted to this ever evolving technology. I enjoy teaching others to get the most out of their computers. So give me a call, and I will get your computer running again. Hope to work with you soon!


Full Sail University
Winter Park, FL December, 2008
Bachelor of Computer Science 

Seafarers International Union
Piney Point, MD November, 2002
A.B. License 


Windows: 20 years
Mac: 23 years
Microsoft office/word: 16 years
Adobe CS Software: 6 years
Final Cut Studio: 5 years
HTML: 6 years
CSS: 6 years


Windows and Macintosh Repair
Software troubleshooting
Small Business Marketing
Social Media Management
Video Editing
Camera Operations
Video Rendering
Web Compliant Video
Video Production

computer repair technicianTIMON PRATT

Hi! My name is Timon Pratt. I moved to Sedona from London, England in 2012.

I spent over 10 years in direct marketing learning all aspects of effective advertising as well as how to run a business. In the process I learned all about the traditional print industry and the new electronic developments in reprographics.

When the internet hit in the mid 90's I was in at the beginning with a 1440 modem and Notepad to code in as there was no software available. Things have progressed tremendously and continue to do so which makes it an exciting industry to be invovled in. Learning about clients' business and helping them develop their website design and marketing strategies to promote their business effectively online is fascinating and rewarding.

If you have a problem with your computer, don't call me, you need the other guys! But if you want more from your website, then let's talk.


Merchant Taylors School


Windows: since its conception
Adobe CS Software: since its conception
Macromedia: from start to finish


Photo & Video Editing
Website Design
Graphic Design
Direct Marketing
Social Media Management